Automation / Estate & Letting Agents

Automation for estate & letting agents

Reply to every enquiry in minutes, not hours. We automate lead follow-up, viewing bookings and maintenance requests so your negotiators spend their time with clients.

Get a free automation auditSee case studies
2–4 weekstypical build time
From £495fixed-price quote
Rightmove · CRMworks with your tools

How a typical workflow runs

1Enquiry arrives from Rightmove or Zooplatrigger
2Lead added to your CRM and scored by AIAI
3Instant WhatsApp or email reply with viewing slotsauto
4Negotiator alerted for hot leadsalert

Where your week disappears

The repetitive jobs we hear about most from estate & letting agents.

Slow replies

Portal enquiries sit in an inbox while buyers contact the next agent.

Viewing admin

Phone tag to book, confirm and remind people about viewings.

Maintenance chaos

Tenant requests arrive by text, email and phone with no single record.

What we automate for you

Built around the software you already use, with nothing new for your customers to learn.

Instant lead replies

Every portal or website enquiry gets a personal reply within minutes, day or night.

Viewing booking

Applicants pick a slot online; confirmations and reminders go out automatically.

Maintenance requests

Tenants report issues with photos; jobs are logged and sent to the right contractor.

Vendor reports

Weekly updates on views, enquiries and feedback sent to every vendor.

Tenancy paperwork

Referencing, contracts and renewals tracked with automatic reminders.

Review requests

Happy clients are asked for a Google review at the right moment.

Case studies

From the problem to the result: what automation changes day to day.

Example project · Independent estate agency

Every enquiry answered within minutes

BeforeLeads from three portals landed in one inbox and were answered the next morning.
AfterEach lead is logged in the CRM and receives an instant WhatsApp reply offering viewing slots.
RightmoveZooplaCRMWhatsApp
~6 hrssaved per week
Minutesto first reply
Example project · Lettings agency

Maintenance requests in one place

BeforeTenant issues arrived by text and phone and were copied into a spreadsheet.
AfterTenants submit a form with photos; AI sorts the urgency and notifies the contractor.
FormsAI triageEmail
Oneplace for every job
Fasterrepairs for tenants
Example project · Sales & lettings branch

Vendor updates sent automatically

BeforeNegotiators wrote weekly vendor updates by hand on Friday afternoons.
AfterStats and viewing feedback are pulled together and emailed every Monday.
CRMGoogle SheetsEmail
~2 hrssaved per week
Happiervendors

Example projects showing typical results. Every business is different, and your free audit gives you real estimates for yours.

Works with the tools you already use

RightmoveZooplaOnTheMarketReapitAltoWhatsAppOutlookGoogle Calendar

Common questions

Can it work with my CRM?

We work with Reapit, Alto, Street and most CRMs that have an API or email import. We check this during the free audit.

Will replies sound robotic?

No. We write the messages in your tone, and AI personalises each one using the property and the enquiry.

Is my data kept secure?

Yes. We use secure, GDPR-compliant services and your own accounts. Your data is never sold or shared, and you stay in control of it.

How much does it cost?

Automations start from £495, and every project gets a fixed, written quote after a free audit. Most are built in 2–4 weeks.

See what you could automate

Get a free audit. We will review how your business runs and show you 3 automations, with the time you would save and the cost.

Book a 30-minute call